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NFL’s claim that 850 fans got good Super Bowl seats doesn’t hold up

Dallas Cowboys v New Orleans Saints

When the NFL admitted on Super Bowl Sunday that it had sold 1,250 tickets to the game for seats that didn’t exist, the league quickly scrambled to release a statement saying 850 of those fans were being moved to seats that were as good as, or better than, the ones they had originally purchased.

Now some of those 850 are coming forward to say the NFL is lying.

Eric Edholm of Pro Football Weekly quotes one of the 850, Sheryl Cerkleski, as saying the seats the NFL gave her and her two brothers were much worse than the seats they bought. Cerkleski and her brothers bought good seats in Section 215A, at the goal line, but were moved up two full sections, all the way to the highest row of the enormous Cowboys Stadium, and into the corner of the end zone.

It was also a nightmare for Cerkleski and her brothers, both of whom have battled cancer recently, to get to their seats. Only after they spent a couple hours waiting in line to get into the stadium were they told they couldn’t sit in the seats printed on their tickets. Then they had to wait in another line before they could get moved to the much worse seats the NFL was giving them. By the time they sat down, they had missed most of the first quarter. All the walking around and standing around was particularly rough on one of Cerkleski’s brothers.

“He complained how exhausted he was,” Cerkleski said. “The two hours to get in, it just drained him. He just finished chemo a month and a half ago. He had no energy.”

Although the NFL says it’s going to do right by the 400 ticket holders who were forced to watch the game on TV in the bowels of the stadium, the league apparently isn’t going to do anything for the other 850 fans. Cerkleski, who paid close to $22,000 for herself and her brothers to make the trip to Dallas and go to the game, says she hasn’t heard a thing from the league.

“It’s frustrating,” she said. “Everyone hears about the 400 who got triple face value and tickets to next year’s game, or whatever. But we paid a lot of money and were treated very poorly. We have been offered nothing.”

Cerkleski describes the NFL as “Greedy, greedy, greedy,” and she’s not even sure if she wants free tickets to a future Super Bowl if they’re offered. She certainly doesn’t want to experience another nightmare at Jerry Jones’ football palace.

“I’d never go to Dallas again,” Cerkleski said. “I know that.”

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37 Responses to “NFL’s claim that 850 fans got good Super Bowl seats doesn’t hold up”
  1. skoobyfl says: Feb 9, 2011 7:21 PM

    Who wants to go into a Icebox to see the Superbowl?? I’d just as soon watch it on the lanai TV, it 76 outside here today.

  2. ndomination says: Feb 9, 2011 7:24 PM

    …And the plot thickens.

  3. mhmdibrahim says: Feb 9, 2011 7:31 PM

    NFL should offer all of the 1250 fans the same thing. I believe she should sue the NFL and Jerry Jones. $22,000 is a lot of money.

  4. realdeal12 says: Feb 9, 2011 7:35 PM

    Umm news flash if your brother just finished chemo a month ago maybe you should have stayed home. what do you think you are just gonna show up get and get seated? These people are ridiculous I heard on the way home tonight on sirius that 1000 people are involved in the class action?? what started as 400 has more than doubled? All these people jumping on the band wagon because they think they can get a piece. It makes me sick that this is what the news is. And everyone who is hating on JJ and the cowboys should realize that the SB is the NFLs deal. Im tired of this story I hope they get in a courtroom and the judge laughs and throws them out.

  5. heyooooh says: Feb 9, 2011 7:40 PM

    Seems like Jerra was more interested in breaking the attendance record, than making sure he actually had the seats available. Oh, & squeezing more money out of people.

  6. gpete1962 says: Feb 9, 2011 7:41 PM

    Talk about getting screwed out of seats !!

    Try going to giants stadium and supporting a losing franchise for 42 years, and then being financially forced out of tickets by PSL’s.

    Then listening to the two scumbag owners tell the fans that did it all for us.

  7. randolph32 says: Feb 9, 2011 7:45 PM

    Buyer beware….it’s tough life, but that’s the way the cookie crumbles sometimes.

    The NFL won’t make any restitution with those folks, that would be admitting guilt, not gonna happen.

  8. jc1958coo says: Feb 9, 2011 7:48 PM

    rodger goodell (a.k.a.) pinnochio is at it again!! now you know why the players union say hey are at war! if yur a known liar you can’t possibly bargain in GOOD faith!!!!!

  9. cincinnasti says: Feb 9, 2011 7:56 PM

    So for every fan that got stuck with the nightmare of getting lesser seats their is some lucky scrooge laughing at how they got the dream of getting better seats than they paid for. Unbelievable given the price of this event.

  10. montsta says: Feb 9, 2011 7:58 PM

    I’m all for these people being reimbursed because they were defrauded and treated badly, but to anyone that believes for a second any of this money will come out of the NFL’s pocket, well you are kidding yourself.

    When stadium beer, NFL apparel, Sunday Ticket, and little Johnny’s favorite FatHead all go up $.10 a piece, you’ll know why…

  11. bobhk says: Feb 9, 2011 8:01 PM

    realdeal12 says:
    Feb 9, 2011 7:35 PM
    Umm news flash if your brother just finished chemo a month ago maybe you should have stayed home. what do you think you are just gonna show up get and get seated? These people are ridiculous I heard on the way home tonight on sirius that 1000 people are involved in the class action?? what started as 400 has more than doubled? All these people jumping on the band wagon because they think they can get a piece. It makes me sick that this is what the news is. And everyone who is hating on JJ and the cowboys should realize that the SB is the NFLs deal. Im tired of this story I hope they get in a courtroom and the judge laughs and throws them out.
    ————
    You are dreaming. The very fact that NFL is offering so many people triple price of ticket, etc means that the threat of class action lawsuit winning is real. Otherwise, NFL would do nothing about it. You are absolutely wrong about this. If I (or you) paid good money to get good seats, I’d be pissed too if I got shoddy treatment. I agree on one thing: this was NFL screwing up not Jones or Cowboys. But it will not bode well for Cowboys stadium as a future superbowl host.

  12. hobartbaker says: Feb 9, 2011 8:03 PM

    The fans did not agree that being put in a toilet stall with a transistor radio constituted “private booth seating”.

  13. harrisonhits2 says: Feb 9, 2011 8:28 PM

    @realdeal12,

    What a pathetic jerk you are. Maybe when someone close to you gets cancer you’ll realize what a total ass you made of yourself with that comment.

  14. Bearfan54 says: Feb 9, 2011 8:31 PM

    The way I see it is the NFL and Jerry Jones tried to milk the fans for every cent so now it’s time for the fans to get every cent they can get out of Jerry Jones and the NFL. Once us fans wake up and stop paying outrageous fees the NFL will wake up.

  15. packfaninpackland says: Feb 9, 2011 8:33 PM

    “Cerkleski, who paid close to $22,000 for herself and her brothers to make the trip to Dallas and go to the game, says she hasn’t heard a thing from the league.”
    ——————————–
    $22,000 for her and her TWO brothers ??? No way it was that much. I want to see the credit card statement.

    For 22 grand they could have gotten 3 seats on the 40 yard line (not at the goal line), 3 first class airlines tickets from Chicago to Dallas, and stayed at a 5 star hotel in Dallas for the weekend.

    I don’t deny that their experience could have been as bad as she said, but I don’t buy the fact that she paid over $7300.00 EACH for their packages. Good grief. Sorry, but I have to throw the bull$hit flag on that.

    If that price is real, her first lawsuit should be against the people that ripped her off on the packages to begin with, THEN the second one should be against Jerry Jones and the NFL.

  16. tinopuno says: Feb 9, 2011 8:38 PM

    realdeal12 says: Feb 9, 2011 7:35 PM

    And everyone who is hating on JJ and the cowboys should realize that the SB is the NFLs deal. Im tired of this story I hope they get in a courtroom and the judge laughs and throws them out.

    ————————————————————-

    What a surprise! A Dallas fan that is ‘tired’ of this story.

    Here’s a News Flash for you Sparky. Your money/attention obsessed owner and his blond lap dog Roger screwed up big time and now they are both experiencing the consequences of their boundless greed and arrogance.

    Grownups take responsibility for their mistakes but don’t worry… no one expects that of Jerry and Roger.

  17. sdw2001 says: Feb 9, 2011 8:43 PM

    realdeal12 says:
    Feb 9, 2011 7:35 PM
    Umm news flash if your brother just finished chemo a month ago maybe you should have stayed home. what do you think you are just gonna show up get and get seated? These people are ridiculous I heard on the way home tonight on sirius that 1000 people are involved in the class action?? what started as 400 has more than doubled? All these people jumping on the band wagon because they think they can get a piece. It makes me sick that this is what the news is. And everyone who is hating on JJ and the cowboys should realize that the SB is the NFLs deal. Im tired of this story I hope they get in a courtroom and the judge laughs and throws them out.

    —–You have got to be kidding me. Dallas hosting was a disaster for two weeks straight. The NFL and Dallas screwed these fans. Are you really going to pretend you know what the number of people is? It doesn’t even matter. The NFL is going to be hit with a major lawsuit–and they are going to lose. They sold seats that didn’t exist. They knew the seats didn’t exist for a least a week. They are going to pay actual damages for ticket cost, airfare, hotel, and likely punitive damages as well. Get ready for at least $10,000 per fan. Can’t wait to see the $10,000,000 settlement on this one.

  18. mrhappy2000 says: Feb 9, 2011 8:45 PM

    These lies are repulsive. I talked to multiple people (including one couple in my group) who had to miss the first quarter to wait in line only to receive vastly inferior seats.

    realdeal12 you should really read the the articles before you comment. The 400 received no seats at all whereas this article concerns the NFL’s lie that the others were given comparable seats. As you’ve obviously never attended a Superbowl, you’re not aware that different seats vary in market value by thousands of dollars. Also, people don’t pay $10,000 to attend the Superbowl to miss a significant portion of the game. I hope if you’re defrauded out of thousands of dollars you just let the perpetrator get away with it rather than getting “a piece.”

  19. marcuswelby70 says: Feb 9, 2011 8:50 PM

    Hey realdeal12
    Are you for real. First of all who are you to judge someones ability who just finish cancer if they are well enogh to go to the game. Maybe he was ok to walk to the original seats, but not up to walking to the highest area in the stadium. Where is the compasion? surely not with JJ and or the NFL.
    If the shoe was on the other foot, do you really think you would let the whole thing just be forgotten…doubt it.

  20. baseballstars says: Feb 9, 2011 8:50 PM

    The NFL really botched this Super Bowl. Nice to see the fans unite against the company’s greed.

  21. 1972wasalongtimeago says: Feb 9, 2011 8:56 PM

    Hey gpete1962, the Giants are a “losing franchise” for 42 years? Didn’t the just win the Super Bowl 2 years ago? Didn’t they win two others on the last 25 years. 3 championships in 25 years, and one NFC Championship on 2000. I’d say you’re doing alright.

  22. pigbladder says: Feb 9, 2011 9:09 PM

    the ngle went way out of their way to propagate a lie. as stated early in this case, it was not a fire marshall thing at all. according to the fire marshall, he can only approve after the completion. the nfl claims that they ran out of time and manpower, that the workers left late saturday night, working late into the night. the unfinished parts to complete the beachers were left near by, to create the perception that they just weren’t completed. but wait a minute, they knew a week prior that the seats were a no go? than why go through the motions to create that perception, and continue to claim false allegations. that is simply wrong, and i don’t think it helps their cause with the cba and not opening the books. roger GODdell and the NFL are a bunch of liars.

  23. PCa Survivor says: Feb 9, 2011 9:11 PM

    realdeal12 says:
    Feb 9, 2011 7:35 PM

    Umm news flash if your brother just finished chemo a month ago maybe you should have stayed home. what do you think you are just gonna show up get and get seated? … And everyone who is hating on JJ and the cowboys should realize that the SB is the NFLs deal.

    _____________________________________

    I wish for you my friend that you never experience cancer. A little empathy would do you some good.

    Two years ago I attended SB XLIII in Tampa and showed up and got seated immediately. So yes, it can be done.

    And while you appear to be Jerry’s personal apologist, even you must realize that it was Jerry Jones who bid on the Super Bowl, promising his over the top seating capacity to by installing temporary cheap seats. While the NFL may have taken over operation of the game, it was obvious the dreamed up seating capacity was fraudulent and he and the NFL must be held accountable.

  24. bigbluefan1 says: Feb 9, 2011 9:17 PM

    Hey gpete1962

    No one at Giant Stadium got screwed they built a new home and started doing what everyone else in the NFL does now PSL seating

    And to claim you followed a lossing team 3 Super Bowl wins one loss
    If that is a bad team then I have no idea what you would call the teams that have never won or been to a SB

    And BTW thank you for not taking the PSL maybe its your seats I bought and they sure are nice

  25. manhandler1 says: Feb 9, 2011 9:21 PM

    Anybody who’d pay over $25.00 to see these 0verpaid greedy idiots play a game is nuts. The whole lot of them from the owners on down are pathetic robber barons who somehow manage to sucker morons into making them all multi- millionaires. Really? Paying $100,000 for season tickets….absolute obscene stupidity.

  26. PanchoHerreraFanClub says: Feb 9, 2011 9:28 PM

    JJ and Goodell could mess up a wet dream. The fish rots from the head. The suit will be good practice for the triple damages thing when the union decertifies and JJ and Goodell do their own thing again. Careful planning as never been Jerry’s strong suit. Goodell has the owners believing that the NFL can always get more cheap meat to run through the grinder for an extra two games. The NFL owners don’t give two hoots and yippee about the fans, so why would they care about the players.

  27. abninf says: Feb 9, 2011 10:02 PM

    “I’d never go to Dallas again,” Cerkleski said. “I know that.”

    ————————————————-

    Good. Don’t come back. DFW is overpopulated now by imports from the north who come here for a better life. Not that the city has anything to do with few hundred seats.

  28. sourdough says: Feb 9, 2011 10:41 PM

    @abninf: Excluding any Native American’s, I’m pretty sure most everyone in the Dallas area is an ‘import.’

  29. ArtModellsPimp says: Feb 9, 2011 10:45 PM

    Pittsburgh sucks.

  30. PCa Survivor says: Feb 9, 2011 11:12 PM

    All the messages addressing realdeal12 have one thumbs down. I’m afraid he’s going to get carpal tunnel syndrome from clicking on all the posts that call him out.

  31. CowboyErik says: Feb 9, 2011 11:43 PM

    TERRIBLE SUPERBOWL!!! FALLING ICE, FALLING SNOW, FAILED Temporary Seating the Fire Marshall would not approve; and two poor teams; battle of screwups

  32. tinopuno says: Feb 9, 2011 11:58 PM

    PCa Survivor says: Feb 9, 2011 11:12 PM

    All the messages addressing realdeal12 have one thumbs down. I’m afraid he’s going to get carpal tunnel syndrome from clicking on all the posts that call him out.

    ————————————————————-

    He already has chronic carpal tunnel in both wrists from a repetitive manual activity that has consumed most of his days and nights sincehe reached puberty.

    But when you think about it, what more might we expect from someone who refers to himself as a ‘realdeal’. How pathetic!

  33. deadmanwalking47 says: Feb 10, 2011 6:48 AM

    sounds like fraud to me,on the nfl and jerry jones part!
    i hope the fans justice comes smashing down on the nads of jones and the league! i doubt the superbowl will be back in dallas anytime soon!

  34. PFTiswhatitis says: Feb 10, 2011 8:05 AM

    Roger Goodell you need to fine yourself. What you allowed to happen to these fans is much worse than any helmet hits layed out by any players over the season.

    I realize that the superbowl has never been about the fans but this year really puts the icing on the cake and its time to address it. I hope you reap everything you have earned.

  35. falstaff1962 says: Feb 10, 2011 9:38 AM

    OK- I’m a little torn on this. On the one hand, the NFL screwed a lot of frolks and needs to be held accountable. On the flip side- if you have an extra $22,000 to spend to just watch a football game, then either you are rich enough to bear the loss or too stupid to deserve your money back.

  36. chris1982 says: Feb 10, 2011 1:55 PM

    falstaff1962 says: blah blah blah

    what a craptastic line of reasoning. no matter how rich or poor these people are when you pay for something you expect to get it so when they were not given what they paid for they rightfully should sue for what it cost them for. 7k for 1 person to attend the superbowl isnt that outlandish when a ticket can easily cost half of that, add in flight, hotel stays, meals, etc and it adds up quick.

  37. 1historian says: Feb 10, 2011 11:08 PM

    With a real ugly CBA fight brewing both sides realize that a lot of it will be fought in the press – with this SB fiasco, their INSISTENCE on an 18 game season and right now their most visible owner being Jerry Jones, the owners are not looking too good now.

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