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Virgin America apologizes to Geno Smith for incident on plane

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Jets quarterback Geno Smith landed in the news last week after he left a plane following a disagreement with a flight attendant over headphones.

At the time, the Jets said they were looking into the incident. The company that owns the jet that Smith departed was also looking into what happened and Virgin America released a statement on Thursday offering their apologies to Smith.

“After a full review of the incident, we believe it was the result of a misunderstanding that regrettably escalated unnecessarily. We’ve apologized to Mr. Smith for his experience, which could have been better — and we’d welcome him back onboard any time. As an airline that prides itself on our guest service, we take incidents such as this one very seriously.”

Smith also released a statement thanking the company.

“I really appreciate that Virgin America took this seriously, looked into this matter and followed up with me. I look forward to flying their airline again soon.”

And that brings us to the end of this chapter in Smith’s rookie season. Hopefully all involved will find the friendlier skies a bit friendlier the next time they take flight.

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22 Responses to “Virgin America apologizes to Geno Smith for incident on plane”
  1. thepftpoet says: Jan 23, 2014 2:07 PM

    After the flight landed, Geno fumbled his luggage stepping off the plane.

  2. drsportsjock says: Jan 23, 2014 2:08 PM

    Was Virgin America’s apology to Geno Smith sincere?

  3. heisthejuan says: Jan 23, 2014 2:09 PM

    Sounds like both the flight attendant and Geno basically had a pissing contest.

  4. ravenswhat says: Jan 23, 2014 2:13 PM

    Wouldn’t be surprised if geno went out of his way to make sure that attendant making 12 bucks an hour was promptly fired. He seems like that kind of dude.

  5. chargrz says: Jan 23, 2014 2:14 PM

    Virgin apologized? What a joke!

  6. shaggytoodle says: Jan 23, 2014 2:19 PM

    Jets and Jet. United as one…

    This might be a good omen for Rex Ryan…

    or they will be .500 again.

  7. sdelmonte says: Jan 23, 2014 2:21 PM

    Dirty little secret about flight attendants: they aren’t always that nice or reasonable. Hard to blame them, given the long hours and difficult working conditions. But a lot of them really don’t get this whole customer service thing.

  8. txfinfan says: Jan 23, 2014 2:24 PM

    Translation: “Though Smith was a complete butt after further review we realized the amount of money Virgin Air stands to make flying NFL players and therefore offer our humble apologies for not realizing how “important” you are.” Commence eye rolling now….

  9. nflpoker says: Jan 23, 2014 2:27 PM

    It was just a PR apology.

  10. 4thqtrsaint says: Jan 23, 2014 2:30 PM

    Would they apologize to someone who’s not an NFL QB?

  11. encroachmentor says: Jan 23, 2014 2:34 PM

    Glad he finally made one of his flights because on all previous attempts he missed them badly.

  12. mdpickles says: Jan 23, 2014 2:43 PM

    I wonder how many free flights Virgin gave Geno to release that statement?

  13. nflpoker says: Jan 23, 2014 2:48 PM

    If it was Sanchez, they would have thrown him out of the plane without a parachute at 30,000 feet.

  14. dynaco says: Jan 23, 2014 2:58 PM

    Shine on you crazy diamond.

  15. guiness17 says: Jan 23, 2014 3:16 PM

    Sure seems like Geno displaying a bit of entitlement there. Upset he had to take off his Dr Dre’s for a few minutes – all of us peons in the back of the plane have to do it.

    The headphone thing is a bit of a crock though. You are allowed to wear their stupid little uncomfortable dollar store earbuds, but not your own that you laid out good money for. Airlines claim it’s for safety reasons, you have to hear the announcements, could trip on headphones, etc. Sounds like some committee got a little out of control when making up the safety matrix.

  16. mingyabro says: Jan 23, 2014 3:16 PM

    Seriously, how long until this guy is out of the league with his 55% completion percentage. Bust! Only Josh Freeman was worse with 43%

  17. schmitty2 says: Jan 23, 2014 3:18 PM

    Maybe the argument was about who has the worse job..being a flight attendant or the qb of the Jets.

  18. rooneyruleblues says: Jan 23, 2014 3:22 PM

    I cant believe the Jets drafted this trainwreck…

  19. scmems07 says: Jan 23, 2014 3:51 PM

    sanchez>smith

  20. granadafan says: Jan 23, 2014 4:01 PM

    “Don’t you know who I AM!!!!?

    Virgin’s “apology” statement was about as sincere as the apology acceptance” statement that the lawyer wrote for Smith.

  21. marlin6262 says: Jan 23, 2014 4:22 PM

    wait…so tim tebow owns an airline now?

  22. seaeagle707 says: Jan 23, 2014 4:27 PM

    Seems like Geno, has trouble every time he goes to the air. Wonder if Sanchez, always lands in the wrong city? As for Tebow, he only takes short flights.

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