Patriots apologize for charging fans for tap water

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The heat was on Sunday in New England and elsewhere. The heat at Gillette Stadium resulted in a run on bottled water.

After the bottled water was gone, tap water was provided. The only problem? Stadium workers charged $4.50 or $5 per cup.

We apologize,” Patriots spokesman Stacey James said in a statement issued to reporters on Monday. “That should not have happened. It is the first time that I have ever heard that complaint here. We are looking into the matter to ensure that it doesn’t happen again.”

It would be impossible to issue refunds, but it wouldn’t be a surprise if the organization finds a way to estimate the revenue generated by tap water sales and makes a corresponding donation to charity, or some similar gesture.

53 responses to “Patriots apologize for charging fans for tap water

  1. Bill is probably distraught that he overlooked the possibility of this happening and not properly preparing the concessions volunteers. Have to coach better next week.

  2. vikingdoode says:
    September 25, 2017 at 8:53 pm
    Tap water what’s next use of toilets
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    From a vikings fan that’s rich. How much did your fraud convicted owners scam out of taxpayers for their new palace?

  3. Considering the plight of Puerto Rico and the rest of the Caribbean, I think this is the definition of a first world problem.

  4. Guess we know who’s paying for those planes Kraft bought. What a disgrace!!!! Money hungry classless jerk like his coach. Hence why he’s the owner of a classless organization.

  5. Estimate all of the profits from the sold tap water. Buy as much bottled water and then donate it to Flint, Michigan. The organization can save face and most people that paid for the tap water would probably get behind that.

  6. ffgl13 says:
    September 25, 2017 at 9:11 pm
    Guess we know who’s paying for those planes Kraft bought. What a disgrace!!!! Money hungry classless jerk like his coach. Hence why he’s the owner of a classless organization.
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    Yeah, I am sure the vendor called up to the owner’s box and ran it past Kraft before he started charging for tap water. Do you ever take even a moment of thought before you just lose it on the team that dominates your nightmares? That ‘money hungry’ owner created a matching funds challenge with a $1M donation to Harvey relief that generated $2.8M in donations. Meanwhile a bit further south Ross didn’t donate a dime until a hurricane hit his team’s state.

  7. theseaward says:
    September 25, 2017 at 9:26 pm
    Hey the Patriots finally apologized for something.
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    As a longtime Pats fan let me take this opportunity to apologize for all the times the mean old Patriots hurt your feelings by being the best team in pro sports over the past 20 years.

  8. Couldn’t be a more corporate answer. Deny any knowledge. No precedent set. We’ll investigate.

    The workers were just following protocol set by the company. But the blame always goes to the worker bees.

  9. To be fair, the stadium was completely financed by private funds (no tax dollars),and they use solar and wind power to provide a considerable percentage of their own energy. Additionally, they built their own wastewater recycling to support the stadium’s needs on game day, rather than put a strain on the local community’s waste water system, which was not sufficient to support the gameday needs of the stadium. Lastly, the concessions are staffed and managed by employees, rather than being outsourced, and they have o e of the highest ratings. While the charging for tap water is an issue, the Patriots are far from a classless, momey-hungry, fan-gouging organization. They have made significant strides to keep the burden off of the local communities and taxpayers, and absorbed significant expenses that most teams never would dream of taking on. They have apologized for this issue, and I’m sure they will make it up to fans in some way.

  10. The fact of the matter is that someone had to give the okay and that person has to GO. THERE IS NO WAY THAT PERSON GETS TO KEEP HIS OR HER JOB.

  11. ” … it wouldn’t be a surprise if the organization finds a way to estimate the revenue generated by tap water sales and makes a corresponding donation to charity, or some similar gesture.”
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    And cheats taxpayers and their patsie fans just like they’ve been cheating the other teams in the NFL all of these years.

  12. bricketh says:
    September 25, 2017 at 9:42 pm
    To be fair, the stadium was completely financed by private funds (no tax dollars)

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    I wear Pats colored goggles myself but this isn’t true at all. Massachusetts got a better deal from the Pats than most locales get from their teams but the idea that Gillette Stadium is 100% privately financed is clever marketing and precise word smithing. The Krafts got a great land deal, the state paid a significant amount in infrastructure costs and Foxborough gave the Krafts a cherry deal on taxes and parking.

  13. Dizzy D says:
    September 25, 2017 at 10:43 pm

    I wear Pats colored goggles myself but this isn’t true at all. Massachusetts got a better deal from the Pats than most locales get from their teams but the idea that Gillette Stadium is 100% privately financed is clever marketing and precise word smithing. The Krafts got a great land deal, the state paid a significant amount in infrastructure costs and Foxborough gave the Krafts a cherry deal on taxes and parking.
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    Maybe you should look again. The State paid $17M in infrastructure improvements,significantly less than it paid in improvements to benefit developments of much smaller size and all of it was in the form of public roadway improvements not one dime went into the stadium. Kraft already owned the land by virtue of his exercising his long held private option on the defunct Foxborough harness track, a 100% private deal. The only tax breaks he received were from the town of Foxborough on the development of Patriot Place not the stadium.

  14. “”I wear Pats colored goggles myself but this isn’t true at all. Massachusetts got a better deal from the Pats than most locales get from their teams but the idea that Gillette Stadium is 100% privately financed is clever marketing and precise word smithing. The Krafts got a great land deal, the state paid a significant amount in infrastructure costs and Foxborough gave the Krafts a cherry deal on taxes and parking.”

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    You are only partially correct in your post. The State put up around $70MM for infrastructure improvements to the roads and improving access to the stadium, just like they would do for ANY large private construction project. That money was repaid to the state out of the parking fees after the stadium was completed several years after.

    BOTTOM LINE – the multi million dollar extortion that the NFL committed to the states of California Georgia, Minnesota, and Nevada in recent years is positively criminal. Kraft proved that it is not necessary to hold up a state to build a private stadium. He did it 15 years ago and without PSL’s either.

    As to the water screw up, I’m sure we will find out that was the result of the private concessionaires taking advantage, not the Krafts. And they will do something to set it straight.
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  15. Of that 70M ‘spent’ by the state, which was bond not tax funded, $53M (+interest) has/is being repaid through parking revenues over the course of 25 years (9 to go). The state’s final outlay is the $17M spent on improving Rte 1.

  16. honkeyt says:
    September 25, 2017 at 9:43 pm

    I get so tired of hearing how great of a guy Kraft is. He is as fake as his coach and quarterback.
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    People who are extremely successful often engender these sorts of feelings of jealousy and bitterness in others.

  17. I went to Jets game this weekend. Usually go once a year – free tickets. I’ve been to about 10-20 Yankees games & Mets games. NFL concessions are a JOKE. Baseball you can be on top of the action, even with good tickets NFL players look like chess pieces. Time to stop going as I’m too old to care about tailgating. Rather watch it on TV at home or a bar with friends.

  18. Typical Patriots fans defending a classless organization and to think the media raves about this team all the time. What other team cheats the game and steal from thier fans. Haha what a classy bunch of people Patriots fans are. What a joke

  19. Someone made a poor decision because at the end of each day, those cups are counted to determine how much soda was sold; how much $ should be collected. Somebody was worried about the ramifications of lost cups and no income, so decided to charge for water.

    I hope the Pats do the right thing. The question is-will it make headlines if they do?

  20. Additionally, they built their own wastewater recycling to support the stadium’s needs on game day

    So, they were really charging them for recycled waste water…

  21. they dont have water fountains in their stadium. The linc is lousy with them. If they do have water fountains and the fans wouldnt use them and instead got in line and made workers get them a drink then they deserve to get charged.

  22. Best coach, GM, asst. coaches, new turf, etc. It takes money to be the best. An extra $4.50 is a small price to pay for any fans who failed to hydrate properly before the game. Next time – do your job.

  23. Dizzy D says:
    September 25, 2017 at 10:43 pm

    I wear Pats colored goggles myself but this isn’t true at all. Massachusetts got a better deal from the Pats than most locales get from their teams but the idea that Gillette Stadium is 100% privately financed is clever marketing and precise word smithing. The Krafts got a great land deal, the state paid a significant amount in infrastructure costs and Foxborough gave the Krafts a cherry deal on taxes and parking.
    ———————————————-
    Umm, Bob Kraft already owned the land. He had for a long time, even before he bought the team. I will admit they did get a good deal from the Town of Foxboro on RE tax and parking.

  24. Hi Folks,

    Who is the primary beneficiary of the 70m spent on “infrastructure improvements”? Bob Kraft. Those weren’t improvements that would have been made for any other reason.

    Who owns the land the stadium is built on. Some of y’all insist it’s Bob Kraft. Wrong. That land is owned by the town of Foxboro. The town gets a portion of each ticket sold, but the Krafts do not pay taxes on the land because they own it. A nice little accounting trick given the skyrocketing value of that land had this truly been a “private deal.”

    I’m not familiar with the deal the Krafts got for Patriot Place, but you can bet it’s not what your or I could get to operate a private business in the same locale.

    Yes yes yes. As stadiums go, this is a pretty good deal for the state and town. As a sports fan I’d do it 100 times out of 100. But it’s not “100% privately funded.” There is real cost to the taxpayers. Yes, there’s real cost to, say, attracting GE to Boston as well. This is par, or actually below par, for the course. But it’s not 100% private financing.

  25. Dizzy D says:
    September 26, 2017 at 4:23 pm
    Hi Folks,

    Who is the primary beneficiary of the 70m spent on “infrastructure improvements”? Bob Kraft. Those weren’t improvements that would have been made for any other reason.

    Who owns the land the stadium is built on. Some of y’all insist it’s Bob Kraft. Wrong. That land is owned by the town of Foxboro. The town gets a portion of each ticket sold, but the Krafts do not pay taxes on the land because they own it. A nice little accounting trick given the skyrocketing value of that land had this truly been a “private deal.”

    I’m not familiar with the deal the Krafts got for Patriot Place, but you can bet it’s not what your or I could get to operate a private business in the same locale.

    Yes yes yes. As stadiums go, this is a pretty good deal for the state and town. As a sports fan I’d do it 100 times out of 100. But it’s not “100% privately funded.” There is real cost to the taxpayers. Yes, there’s real cost to, say, attracting GE to Boston as well. This is par, or actually below par, for the course. But it’s not 100% private financing.

    ——————

    Actually Kraft does own the land. Kraft had purchased much of the surrounding land, about 700 acres (280 ha), when he bought Foxboro Stadium in the late 1980s. He also owns the land Patriot place sits on. He also owns the land across the street where they were looking to build the Casino. He also paid 100% of the costs to build the stadium.

    This is why he is able to keep so much of the profits. As he does not have to pay out to anyone for the facilities (on paper he pays himself) Its still a cash cow for the town in taxes and it sits in a location where the traffic is not a big problem for the bulk of the town. They have a very happy arrangement going up there.

    You are thinking of the original plans in South Boston, Providence, and Hartford where land was going to be provided to him. But those deals all fell through.

  26. “It would be impossible to issue refunds, but it wouldn’t be a surprise if the organization finds a way to estimate the revenue generated by tap water sales and makes a corresponding donation to charity, or some similar gesture.”

    Uhhh yeah it would be a surprise. Total lack of class all around.

  27. If you understand how concessions in any venue works it goes off of a count. In this case a cup count. End the day with 100 less cups at 5 dollars. The vendor will be looking for 500 dollars. Not the best customer experience, however volunteer groups don’t want to foot the bill for giving away cup that could take away from their “salary” Now charging 5 dollars for the bottle of water…that is greed.

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